If you are looking at claiming the damage to your computer on insurance, then you would generally require a written insurance report/quotation.

We can generally produce these within 24-48 hours, but not always over the weekend (sometimes we need to consult with part suppliers that are only open on weekdays).

The cost for us to produce this written report is $99 which is generally reimbursed by your insurance provider, though it’s best to confirm this with them as some insurers (especially travel insurers) may not cover this.

If you would like us to do this for you just bring in your computer whenever it’s convenient for you (no need to book it in), with your claim number, a payment method for the $99 (required to be taken at book-in), and the email address for your insurance company so that we can send through the report and accompanying documentation.