Some issues (generally smaller ones) with computers can be fixed over the phone and/or with us taking control of your computer remotely.

If you have purchased a new computer from us recently or have had your computer serviced with us recently then this service might be available to you free of charge.

To find out if this service would be available for the issue you are facing and what the costs may be please contact us.

If we ask you to download our Remote Support Tool then please use the appropriate link below:
Remote Support